Our rules
What we promise, and what we never promise. If we ever fall short of one of these, tell us.
We promise
- We reply to every message within 2 working days.
- We tell you what we find, including what is not ours to fix.
- We recommend one or two things first, not the whole catalogue.
- Nothing is produced until you sign the proof. Nothing is published before a school agrees.
- A person designs and finishes every design. AI may help with early drafts.
- Guest details collected for a restaurant belong to that restaurant. We contact only guests who agreed.
- Our prices exclude VAT and say so.
- Digital services usually go live within 7 days of signing.
We never promise
- A Google rating, a number of guests, or sales.
- To fix the food or the staff. If that is where you lose guests, we say so.
- To run your ads or your social media.
- To sell you what you do not need.
- To be “the best” or “the only”. We describe how we work and let you compare.
Hold us to it
Write to us on WhatsApp or by email. One of the two founders answers.